New Family Account
Request secure portal access.
Create your family account, set your own security question, and submit it for office approval before portal access is opened.
Pending approvalAccess is reviewed before activation.
Two-step accessConfidentiality agreement and security answer remain required at every login.
Private informationCare records stay hidden until the office approves and links your account.
Office supportWe will contact you if more information is needed.
Approval required before access
Genuine Cares Helpers
Create Family Account
Complete this form to request access to the secure Family Portal.
Important:
After approval, every login still requires the confidentiality agreement and your security answer before full portal access.