Compassionate In-Home Care Services
Customized support for families across Ontario, including personal care, companion care, homemaking, respite, transportation, wellness monitoring, 24-hour care, and specialized dementia, Alzheimer’s, and Parkinson’s support.
What We Offer
Care tailored to every stage
Personal Care at Home
Gentle, respectful support with bathing, grooming, dressing, mobility, and daily routines—delivered through a customized care plan that helps your loved one stay safe, comfortable, and dignified at home.
Companion Care
Warm companionship, conversation, meal support, and meaningful daily engagement to help seniors feel connected, supported, and less alone at home.
Homemaking
Light housekeeping, laundry, and meal preparation to help keep daily life safe, clean, and manageable at home.
Respite Care for Family Caregivers
Get reliable in-home support when you need a break. We provide short-term or ongoing respite care with flexible scheduling, so your loved one receives compassionate, consistent care at home.
Transportation Support
Reliable accompaniment to appointments, errands, and community outings, with attentive door-to-door support that helps your loved one travel safely and confidently.
24-Hour In-Home Care
Continuous support for seniors and adults who need day-and-night supervision, personal care, and wellness monitoring—so families can feel confident their loved one is safe, comfortable, and never alone.
Specialized Support
Expert care for complex needs
Families trust Genuine Cares Helpers for compassionate, knowledgeable support designed around neurological and memory-related conditions.
How care begins
Our process is simple, supportive, and built to give families clarity from the first conversation onward.
01
Initial Consultation
We learn about your loved one’s needs, schedule, goals, and preferences to understand the right level of support.
02
Custom Care Plan
A personalized care approach is created around daily routines, health considerations, and family priorities.
Fully insured, WSIB covered, and backed by $10 million liability coverage for added peace of mind.
03
PSW Matching
We pair clients with compassionate Personal Support Workers (PSWs) who fit the care plan and provide dependable, respectful support.
04
Ongoing Support
Care can evolve as needs change, with flexible scheduling, regular communication, and consistent wellness monitoring.
Ready to arrange care?
Speak with Genuine Cares Helpers about a customized in-home care plan for your loved one.
📍 Based in Richmond Hill, Ontario
🚗 Customized In-Home Care
Our experienced Personal Support Workers (PSWs) deliver compassionate, specialized support directly to the comfort, safety, and familiarity of our clients’ homes.
We proudly serve families throughout:
Richmond Hill, Markham, Vaughan, Aurora, Newmarket, Whitchurch-Stouffville, Uxbridge, Pickering, Ajax, Whitby, Oshawa, Port Perry, York Region, Durham Region, and surrounding communities across the Greater Toronto Area (GTA)